Our Vision
We seek to enrich the lives of senior Australians by sourcing from across the market, the best-value lending solutions available. The finance we propose is designed to meet individual needs, and our service is always FREE*.
We do things the right way
With the growing popularity of equity release over the last couple of years, more and more people than ever before are enjoying financial freedom in retirement. This is great news for seniors and their families. However, with 19 different reverse mortgage lenders now operating in the market, offering dozens of products, you may be forgiven for thinking there might even be too much choice. The possibilities can seem daunting. For many, it can be hard working out even where to begin.
Seniors First was set up to help with this. Our job is to find you the right plan - it's that simple. As a leading specialist in senior's finance, we know this marketplace better than just about anyone. We also believe it's important to share knowledge. Guided by this philosophy, our team of experienced, industry professionals have created a service where you too can now benefit from our expertise.
Our People
At Seniors First, we're proud of the work we do. Our friendly Area Managers love nothing more than changing lives for the better! When you make an appointment with us, one of our managers will meet with you to assess your needs and help determine the best loan options for your future. Should you wish to proceed with an application, the same person will be your guide throughout the transaction.
We demand the best, because we know you do too. That's why we invest in full training according to industry standards, and only employ staff who genuinely like helping people.
Our Area Managers have:
- Full accreditation with our panel lenders
- Successfully completed MIAA course, 'Equity Release Plans'
- Extensive life experience
- Empathy and understanding
Our Values
Our first responsibility is, and always will be, to our customers; senior Australians deserve an informed, independently-owned voice they can trust when seeking financial solutions in retirement. We will advance the interests of these men and women above all else, even if it sometimes means we caution them against proceeding with any transaction at all.
We believe that by serving them in this way, we in turn also serve the best interests of our other key stakeholders. Our customer focus creates a rewarding and meaningful workplace for employees; our responsible lending practices reflect well on our product providers and suppliers; and our reputation for value and integrity rewards investors and partners with continued growth.
We respect our customers and care about their welfare. Whenever reverse mortgage presents as the best solution, we recommend borrowers obtain independent legal and financial advice, and we only use SEQUAL accredited lenders. In this way, we can ensure the highest level of consumer protection, and peace of mind for our customers and stakeholders.
We also seek to educate and inform the beneficiaries of our borrowers wherever possible. We strongly encourage customers to involve their family in any transaction that may affect their estate, and we offer these parties a transparent illustration of the proposed facility and its effect on equity.
Finally, we are easy to do business with. We are mobile, we listen, we work as a team, and best of all, our service is always FREE.
*Transaction costs charged by government & the lender may apply however. Seniors First has minimum total loan size of $45,000. In special cases we will consider providing our service for smaller loans, however a $200 fee may apply.