Est. 2006

Rated 4.9

Start living again.

Release home equity for the cash, safely and responsibly. Seniors First is Australia's leading Reverse Mortgage broker, serving the interests of older borrowers since 2006.

  • 20 years of specialist experience
  • 6,000+ satisfied customers
  • Retirement funding from 55 yrs

As featured in

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Australia’s #1 for Reverse Mortgage

Seniors First is proud to be the oldest continuing brand in Australian Reverse Mortgages. Since 2006, thousands of Australians have chosen us to release home equity for cash. And it's no wonder, because there are good reasons why it’s best to use a specialist broker:

Safe & regulated

We are fully licensed & compliant with Responsible Lending. We only use lenders with a 'No Negative Equity Guarantee'.

Lender choice

We're a 'one stop shop'. You can access many Reverse Mortgage lenders at once, & easily compare multiple offers.

Save on costs

Our brokers structure Reverse Mortgage loans to minimise your  interest costs. We'll help you preserve more home equity. 

Clear guidance

We provide simple explanations, in plain English. Our team do all the application legwork, and support you at every step.

Find a better deal

Reverse Mortgage lenders often give us exclusive 'broker only' offers. We can also negotiate discounts on your rates & fees.

Understanding Reverse Mortgage loans

A Reverse Mortgage is a home loan for older Australians (typically 60+) that lets you unlock some of the equity in your home without having to sell.

There are no regular repayments required, and the loan is usually repaid when you leave or sell the property. Many seniors use a reverse mortgage to improve cashflow, clear debt, fund home improvements, or support ageing at home.

Who is Reverse Mortgage for?

Reverse Mortgage loans help Australians aged 55+ unlock their home equity for cash, without the need to sell or downsize. Here are some common ways people use their funds

Key facts to know about home equity release

A Reverse Mortgage is a home loan for older Australians (typically 55+) that lets you unlock some of the equity in your home without having to sell.

There are no regular repayments required, and the loan is usually repaid when you leave or sell the property. Many seniors use a Reverse Mortgage to improve cashflow, clear debt, fund home improvements, or support ageing at home.

Keep Your Home

You retain full ownership of your home and can stay as long as you want.

No Regular Repayments

There are no monthly repayments required during your lifetime.

Flexible Cash Access

Choose from lump sum, regular income, or cash reserve options.

For Australians 55+

Available to homeowners aged 60 or over living in Australia.

(Downloaded over 30,000 times since 2008)

WHY CHOOSE SENIORS FIRST?

The value of a specialist Reverse Mortgage broker

Home equity release products are significantly more complex and highly regulated than standard home loans. When it comes to Reverse Mortgages, using a broker with specialist expertise is increasingly seen as essential.

Specialist brokers provide critical benefits for you, and your family: 

  • Help navigating a niche market, & a complex process
  • Expert financial & regulatory guidance
  • Protection of your long-term interests
  • Specialised loan structuring (to minimise interest costs)
  • Access to ‘broker only’ discount rates and offers

Only a specialist broker such as Seniors First has the depth of market knowledge, and relationships with key lenders, to consistently deliver superior outcomes for borrowers.

By choosing Seniors First, you’ll have a specialist on your side the whole way.

Our brokers will advocate strongly for your loan to be approved, and we can even negotiate with the lenders to obtain discounts on your behalf. You'll also enjoy ongoing support after the settlement, in case you need to 'top up' additional funds or switch lenders.   

Customers served! 1 Years Serving Australians!
Customers served! 1 + Happy Customers
Customers served! 1 + 5-Star Reviews
Customers served! 1 % Safe & Regulated

DID YOU KNOW?

Without the help of a specialist broker, comparing Reverse Mortgage lenders is very hard. The top four Reverse Mortgage banks on the Seniors First panel have 150+ points of difference across product features, eligibility criteria & post-settlement loan procedures.

Starting the loan application process is easy

Getting a Reverse Mortgage through Seniors First is simple. We guide you through every step of the process with clear communication and expert support.

Week 1

Check Eligibility

The first step is to check your general eligibility for a Reverse Mortgage loan via our website. You'll get an indicative answer in just 1 minute! 

Week 1

Free Consultation

Once eligibility has been established, we'll book you in for a no-obligation chat with one of our specialist Reverse Mortgage brokers. We'll discuss your situation, scope solutions, and answer any questions you may have.

Week 2

Calculate & Compare

We'll calculate how much you can borrow, recommend a loan structure, and compare multiple lenders. We'll provide a personalised shortlist of your top loan options, based on lender eligibility criteria and your needs.

Week 2-3

Application Approval

Once the lender has been selected, we'll handle all the paperwork and guide you through the application process. When your loan is approved, you'll then obtain independent legal advice when signing loan contracts.

Week 3-6

4. Loan Settlement & Funds Access

Loan funding timeframes vary depending on the bank & whether a refinance is required, which is why choice of lender is so important. Upon settlement, you'll receive your funds in a lump sum, regular payments, or a combination of both.

Free consultation • No obligation • Timelines may vary

What our customers say

Rated 4.9 stars on Google with over 460 reviews. Here's what some of our customers have to say about their experience with Seniors First reverse mortgage brokers.

Josie S. profile pictureJosie S.
02:02 09 Jan 26
Seniors First provided plenty of information on the concept of reverse mortgages, also referring us to the government website, for calculators showing scenarios of how the loan and house value would progress. Richard Chapman answered all our quesions in a clear, easily-understandable way and guided us through the process, to ensure that we and our children fully understood how reverse mortgages operate. With Richard's experience we were able to find a lender that suited the kind of loan we would need. We could see that the reverse mortgage would allow us to remain in our own home, and have funds available if needed later for aged care, without selling our home of 25 years and moving away. All in all, a very satisfactory experience with Richard and Seniors First.
Gavin and Josie Swallow
Cheryl M. profile pictureCheryl M.
01:38 27 Dec 25
Negotiating a Reverse Mortgage with Adam Oakley was considerably easier than we expected.
Adam was quick to allay our hesitance in dealing with an interstate broker and subsequent technological challenges including biometric ID.
Adam provided sound advice on the product best suited to our circumstances and maintained regular contact with us ensuring we were comfortable with the process and updating us on the progress of our application.
We researched reverse mortgages before committing and were impressed with Seniors Firsts webinars, FAQs and online information.
We look forward to maintaining contact with Seniors First and Adam in forthcoming years in reviewing our loan to ensure that it meets our future requirements.
Ian Y. profile pictureIan Y.
02:16 25 Dec 25
I did quite a bit of research on reverse mortgages and also watched at least 6 webinars on line before contacting Seniors First. I was put in touch with one of their brokers (Palka Kumar). She was very professional and knowledgeable about the whole process of setting up the reverse mortgage. I live in Tasmania but this was not a problem and in a matter of weeks everything was approved - I had the ideal criteria for this product and my wife and I are extremely pleased with the entire way the business was conducted. Seniors First know what they are doing and we thank you for all your assistance.
Marg B. profile pictureMarg B.
04:51 17 Dec 25
My husband and i have recently used Seniors First for securing a loan for the purchase of a new car. We were lucky to be assisted by Palka who has been wonderful since we first made contact wirh Seniors First. Palka has been incredibly helpful, has explained very clearly what we need to do, and has "held my hand" on several occoasions. Grateful thanks to Palka for her dedication to her clients.
Christine T. profile pictureChristine T.
02:08 16 Dec 25
Very good company to deal with. The consultant Adam Oakley was excellent. He was transparent and informative, polite and attentive. Could not recommend highly enough. He made a difficult situation easy and helped us old guys through the technology.
Nigel C. profile pictureNigel C.
07:33 10 Dec 25
Thank you, Angela, for your great support in helping us secure a Reverse Mortgage.
You were professional and knowledgeable in all our dealings and kept us in the picture at every stage of the process to ensure a smooth Reverse Mortgage journey.
You also clearly communicated all the options available on Reverse Mortgages so we could make fully informed decisions.
Most importantly, you quickly responded to and answered all our questions ( and there were many ! )
We strongly recommend Angela at Seniors First to all potential clients.
Anthony L. profile pictureAnthony L.
00:14 10 Dec 25
Right from the beginning Palka Kumar was fantastic. She ensured that we really understood the process, kept us informed, provided the appropriate links. Ensured that we ticked all the right boxes etc.
nothing was too much trouble
Her high level of professionalism and empathetic manner was always reassuring and for that we were fortunate to have her as our broker
brian C. profile picturebrian C.
02:49 09 Dec 25
Not knowing where to start refinancing our Reverse Mortgage, we saw Seniors First add and decided to try them for a starting point. We were lucky enough to have Adam Oakly assigned to our case. He did research & found the most suitable Reverse Mortgage lender that suited our cause. Adam was a great help & kept in contact until our loan was approved. Seniors First & Adam did a great job! Would most definitely recommend them. Brian & Pat.
Ray and Carolyn D. profile pictureRay and Carolyn D.
00:35 09 Dec 25
We were/are clients of Palka Kumar. We were impressed with her friendly nature and boundless knowledge of the industry. We had a number of Tele-conferences with her as she guided us through the process and let us know from the outset that she was with us the whole way through to conclusion. Palka was always available to answer any questions and kept us informed as the process went through the various stages. We have nothing but praise and appreciation for Palkas commitment to her clients. She always made us feel assured and relaxed about a sometimes daunting process. Outstanding.
Tina profile pictureTina
19:01 28 Nov 25
Andrew was very helpful and patient when it came to applying for our reverse mortgage on line. He always made us feel like we had his whole attention and never kept us waiting when we had any queries or problems with the forms. Would recommend him to anybody.
Kim B. profile pictureKim B.
18:57 27 Nov 25
We recently worked with Seema at Seniors First - Reverse Mortgage Brokers and her service was EXCEPTIONAL! She explained the process clearly, kept us informed every step of the way, and ensured we were comfortable with the progress of our application. Thanks to Seema, we achieved a great outcome! Highly recommend Seniors First and Seema - thanks for making a big decision feel easy!
Lynn F. profile pictureLynn F.
07:19 27 Nov 25
From the moment we called and spoke with Adam Oakley at Seniors First about a reverse mortgage, we were made to feel very comfortable with his warm, but honest approach. We were able to ask questions without feeling pressured and the amount of knowledge and information Adam shared with us, made the decision making so much easier. Another valuable trait of Adam’s is in his communication. He shared his direct line with us and when he wasn’t available, always returned our calls and answered emails promptly.
Adam walked us through each step of the process with ease, and we never felt alone at anytime. His recommendations were professional and unbiased and we didn’t hesitate to listen to his advice. I don’t know of any other bank or financial institution that would take the time and so much care, to ensure that their clients were happy. We certainly are, we can’t recommend Adam Oakley at Seniors First enough. It was a very big, life changing decision we had to consider and we feel grateful to have found Adam to see it through with us. Once again, thank you Adam for your time and patience. We couldn’t be happier. You are a true professional.
Jodie M. profile pictureJodie M.
01:44 24 Nov 25
I recently applied for a Reverse Mortgage through Seniors First and would have to say it was the easiest loan I have ever got in my life.
Between Seniors First and my Broker Adam Oakley they made the whole application from start to finish a breeze.
The Professionalism and Guidance I got from Adam to make sure I understood everything before he advised on the right product that best suited me.
I would highly recommend Seniors First and Adam to anyone interested in a Reverse Mortgage.
Mike Wilton (. profile pictureMike Wilton (.
01:32 24 Nov 25
Palka Kumar assisted us through the whole process, to its completion. She was brilliant. Without her assistance, the application would have been so difficult. But she guided us at every step to completion. What wonderful service - always available with wise advice, and encouragement along the way. Thank you Palka for your counsel and help. Mike and Loris.
Julijana G. profile pictureJulijana G.
05:19 27 Oct 25
Exceptional Service from Seema – Seniors First

I had an outstanding experience working with Seema at Seniors First. She was professional, patient, and incredibly knowledgeable, guiding me through every step of the process with care and understanding. Seema made what could have been a stressful experience feel smooth and straightforward. Her communication was excellent, and she always took the time to explain things clearly. I truly appreciate her kindness and dedication — highly recommend Seema and Seniors First for anyone looking for honest and supportive financial advice.

Real examples of how we're helping over 55's to start living again.

  • Stephen & Rob (Cost of living)

  • Heidi (Debt consolidation)

  • Nick & Maria (Retirement funding)

  • Location: South coast of NSW
  • Income: Age Pension
  • Property Value: $1,000,000

Stephen & Rob: cost of living help

Background

Stephen and Rob, a couple from the scenic south coast of NSW, are in the unique phase of life that the early 70's bring.

As recipients of the Age Pension, they have been cautiously navigating their financial journey.

Over time, the financial buffer they had painstakingly built started diminishing, and they soon found themselves without that crucial safety net. This began to pose challenges not only for larger unexpected expenses but also for routine day-to-day living expenses.

Borrowers' Concern

The strain of financial uncertainties, coupled with the regular challenges of age, was palpable.

Their inability to address more considerable expenses, like home renovations, or even to comfortably manage daily expenses, made their financial landscape increasingly daunting.

The couple's primary challenge lay in restructuring their finances in a manner that could sustain them comfortably over the long-term of their retirement.

Reverse Mortgage Loan Purpose & Structure

Established Reverse Mortgage: $200,000

Stephen and Rob took a strategic step to alleviate their financial strain. They secured a $200,000 Reverse Mortgage against their $1,000,000 home. This decision was not just about immediate relief; it was a comprehensive plan to ensure their financial well-being for years to come.

Day 1 Requirements: $25,000

With an immediate requirement of $25,000, Stephen and Rob set out to renovate their 20-year-old kitchen, transforming it to suit their contemporary needs.

Monthly Income Supplement: $500

To ease the day-to-day financial strain, they chose to receive a monthly supplement of $500 (tax-free) over a span of 10 years. This regular inflow served as a welcome supplement to their Age Pension, allowing them more breathing room in their budget

Cash Reserve: $115,000

Thinking ahead, Stephen and Rob earmarked $115,000 as a cash reserve. This fund acts as their safety net for the next 15-20 years, ensuring they have resources at hand for any larger or unforeseen expenses that may arise.
(Interest is only charged on any funds used, as they are drawn)

Outcome

Securing a Reverse Mortgage brought Stephen and Rob much-needed financial relief and a renewed sense of confidence. Their revitalised kitchen enhanced their home's livability, the monthly supplements provided consistency in their finances, and the substantial cash reserve ensured long-term security. The couple can now focus on enjoying their retirement, knowing they've taken steps to ensure financial stability for the foreseeable future.

*To protect the privacy of our customers, names have been changed & different photos used. Otherwise, the details in each case study are 100% genuine.

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Frequently asked questions

Get answers to common questions about reverse mortgages in Australia. Can't find what you're looking for? Contact us for a free consultation.

Am I eligible for a Reverse Mortgage?

In Australia, reverse mortgages are generally available to homeowners aged 55 or over, although some lenders may set a higher minimum age. Each of the lenders have very different credit policies and eligibility criteria.  

Generally, to be eligible for a Reverse Mortgage, you will usually need to meet the following criteria:

  • You must be at least 55 years old
  • You must own your home (either outright or with a small existing mortgage)
  • The property must be an acceptable residential property under lender guidelines
  • You must be able to meet ongoing property obligations such as rates, insurance, and maintenance

The amount you can access depends on your age, property value, and the lender’s policy. Generally, the older you are, the higher the percentage of your home’s value you may be able to access. 

At Seniors First, we help assess your eligibility across multiple specialist lenders and explain your options clearly before you make any decisions.

Is a Reverse Mortgage safe for older Australians?

Yes — when arranged responsibly and with the right guidance, a Reverse Mortgage is a safe and regulated financial product for older Australians. In fact, it's the most heavily regulated consumer credit product in Australia. 

All Reverse Mortgages in Australia are governed by consumer protection laws and include important safeguards, such as:

  • No Negative Equity Guarantee – you will never owe more than the value of your home
  • Mandatory independent legal advice before the loan is finalised
  • Clear disclosure of interest rates, fees, and long-term impacts
  • Responsible lending obligations under NCCP regulations for banks and brokers
  • Additional Best Interest Duty (BID) obligations for brokers only (lenders do not have to abide by this higher level of care)   

You also retain the right to live in your home for as long as you choose, provided you meet basic conditions such as maintaining the property and paying council rates and insurance.

At Seniors First, our role is to ensure you understand both the benefits and risks, so you can decide whether a Reverse Mortgage is appropriate for your situation.

How much can I borrow with a Reverse Mortgage?

The amount you can borrow with a reverse mortgage depends on several factors:

  • Your age (older borrowers can generally access more)
  • The value of your home
  • The lender’s loan-to-value ratio (LVR) limits
  • Whether you already have an existing mortgage

As a general guide, borrowing limits often start at around 15–20% of the property value at age 60 and increase gradually with age. With some lenders it starts at 15% loan to value ratio (LVR) at age 60, tracking up 1 percentage point per year with a maximum available of 50% at age 90. 

Because each lender has different policies, borrowing capacity can vary significantly. That’s why working with a specialist broker is important — we compare options across multiple lenders rather than offering a single product.

Seniors First also provides access to a reverse mortgage calculator to give you an initial estimate before speaking with a specialist.

What can a Reverse Mortgage be used for?

A reverse mortgage is flexible and can be used for many different purposes, depending on your needs and goals. Common uses include:

  • Supplementing retirement income
  • Improving cashflow and easing cost-of-living pressures
  • Refinancing home loans and consolidating existing debts
  • Funding medical expenses or in-home care
  • Paying for home repairs or modifications
  • Upgrading vehicles or household essentials
  • Supporting family members
  • Travel or lifestyle expenses

Funds can usually be accessed as a lump sum, regular payments, a cash reserve, or a combination, depending on the lender and loan structure.

At Seniors First, we help you choose an option that aligns with your financial situation and long-term plans.

Do I keep ownership of my home?

Yes. With a Reverse Mortgage, you remain the legal owner of your home at all times.

The property stays in your name, just like with a standard home loan. You can live in your home for as long as you wish, provided you:

  • Keep the property reasonably maintained
  • Pay council rates, insurance, and utilities
  • Comply with the loan terms

The loan is typically repaid when you sell the home, permanently move out, or pass away. At that point, the home can be sold and the loan repaid from the sale proceeds.

Importantly, due to the No Negative Equity Guarantee, you or your estate will never owe more than the home’s value.

Why choose a specialist Reverse Mortgage broker?

1. Help With Navigating a Niche Market, and a complex process

  • Limited Lenders: Most major Australian banks (e.g., Commonwealth Bank, Westpac, NAB, ANZ) no longer offer reverse mortgages. Specialists provide access to the niche lenders and mutual banks that currently dominate the market.
  • Exclusive Rates: Specialist brokers often have access to "broker-only" discounted interest rates not available to the general public. 
  • Comparison and negotiation: only specialist brokers have the market intelligence to properly compare Reverse Mortgage lenders across hundreds of data points encompassing product, credit policy, and post-settlement loan procedures. They can also facilitate price-matching between lenders, and negotiate special discounts.   

2. Expert Financial & Regulatory Guidance

  • Centrelink Expertise: Specialists understand how releasing equity affects the Age Pension, including the complex interaction with Centrelink income and asset tests or gifting rules.
  • Mandatory Projections: Under the National Consumer Credit Protection Act, brokers must provide you with equity projections using specialized calculators to show how your debt will grow and how your equity will be affected over 10 to 20 years.
  • Regulatory Compliance: They ensure compliance with specific ASIC guidelines (e.g., RG 273 and INFO 185) that generalist brokers may not be familiar with. 

Protection of Long-Term Interests

  • No Negative Equity Guarantee (NNEG): Specialists ensure your contract includes the legally mandated NNEG, which prevents you or your heirs from ever owing more than the home’s market value.
  • Inheritance & Aged Care Planning: They help structure the loan to preserve enough equity for future needs, such as moving into residential aged care or leaving a specific portion of the estate to beneficiaries.
  • Independent Advice Coordination: They facilitate the mandatory independent legal and financial advice required before these loans can settle in Australia. 

4. Specialised Loan Structuring

  • Drawdown Strategy: They advise on the most cost-effective way to receive funds—whether as a lump sum, regular income, or a line of credit—to minimize the impact of compounding interest.
  • Alternative Options: A specialist can compare commercial products against the government’s Home Equity Access Scheme (HEAS) to determine which better suits your specific cash flow needs.

Reverse Mortgages are a specialist product, and standard mortgage brokers do not have the same experience or access.

Seniors First has been specialising in Reverse Mortgages since 2006, helping more than 6,000 older Australians. Our focus is on education, transparency, and helping you make an informed choice — not pushing a product.

What are Reverse Mortgage interest rates?

Reverse Mortgage interest rates are generally higher than standard home loan rates, reflecting the unique nature of the loan and the fact that no regular repayments are required.

Interest is added to the loan balance over time, and interest is charged on both the borrowed amount and the accumulated interest. This is known as compound interestRates can vary depending on:

  • The lender
  • The loan structure (lump sum, income stream, or cash reserve)
  • Market conditions

Because rates and products change, comparing options is important. A specialist broker can help you understand how interest works, how it affects your loan over time, and how different products compare.

Will a reverse mortgage affect my Age Pension?

It's unusual for a Reverse Mortgage to affect a borrower's Age Pension, but it's possible. It depends on the loan size, the loan purpose, and how the funds are used. Key points to understand:

  • Money withdrawn and spent on exempt assets (such as home improvements) usually does not affect the Age Pension
  • Money withdrawn and held as cash or invested may be assessed under Centrelink’s income and assets tests
  • Ongoing income streams may be treated differently from lump sums

Because Centrelink rules can be complex and change over time, it’s important to understand the potential impact before proceeding.

At Seniors First, we explain the general considerations and recommend all pensioners check themselves with the Financial Information Services (FIS) officer at Centrelink. If Centrelink entitlements may be affected, we recommend seeking additional independent financial advice to address any concerns.

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